Refund & Returns Policy

1. Hemp Clone & Live Plant Policy

All hemp clones and live plants are considered final sale. Due to biosecurity regulations and agricultural compliance standards, we cannot accept returns once plants have been delivered.

If your plants arrive in poor condition, you must:

• Notify us within 24 hours of delivery
• Provide clear photos of packaging and plants
• Keep plants in original packaging until reviewed

If verified, we may offer a replacement or store credit at our discretion.

2. CBD Flower

Unopened CBD flower products may be eligible for return within 7 days of delivery if:

• The product remains sealed and unopened
• The original packaging is intact
• The item has not been tampered with

For safety and compliance reasons, opened CBD flower products cannot be returned.

3. Damaged or Incorrect Orders

If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours of delivery.

Please include:

• Your order number
• A description of the issue
• Photos of the packaging and products

After review, we will arrange a replacement, store credit, or refund where appropriate.

4. Shipping & Environmental Risk

We take care to package all products securely. However, we are not responsible for damage caused by:

• Shipping delays beyond our control
• Improper handling after delivery
• Customer cultivation practices
• Local climate or environmental conditions

5. Refund Processing

If a refund is approved:

• Refunds are issued to the original payment method
• Processing may take 5-10 business days
• Shipping fees are non-refundable unless the error was ours

6. Legal Compliance

All hemp products sold comply with applicable federal regulations requiring less than 0.3% THC where legally mandated. Customers are responsible for understanding and complying with local, state, and international laws regarding hemp cultivation and CBD products.